Warranty

Warranty Policy

Each bicycle or frame has a life cycle. The duration varies depending on the maintenance and care that the bike receives, as well as the type and amount of use.

Frame and Rim

Applies to all KABON bike frame and rim.

Coverage: 

3-year warranty from the date of purchase.

**3-year Warranty from the date of purchase applies to items purchased.

Conditions:

  1. If any manufacturing defect occurs within 30 days of the date of purchase, is obligated to replace the rim(s) and also pay for the shipping cost. If any manufacturing defect occurs after 31 days and up to 3 years, KABON is obligated to replace the product(s). The product owner is responsible for shipping costs.
  2. If we no longer make the rim you purchased we’ll upgrade you to the newest equivalent model at no extra cost.
  3. The Warranty program is not transferable and only applies to the initial purchaser.

This warranty does not cover：

  • Normal wear and tear (bearings, spokes, nipples, brake tracks, tires, inner tubes, pawls, freehub, seals, rim tape etc.)
  • Products which have been incorrectly installed and/or adjusted.
  • Issues brought about by neglect or poor maintenance.
  • Surface finish and cosmetic treatments (anodizing, decals, etc.)
  • Crash damage.
  • Consequential or incidental damages (where applicable)
  • Products purchased “second-hand”, “used”, “as-is”, or expressly “without warranty”
  • Counterfeit products

Tips: Please contact the official support of KABON at the first time when you find a quality problem. Please do not repair our products privately, otherwise we will not bear any warranty.

The following will void your warranty

  • Misuse (Jumping, trick riding, etc.)
  • Modification of wheels
  • Tire pressure exceeding 140psi
  • Improper assembly
  • Installation of parts or accessories not originally intended for, or not compatible with the wheelsets sold.
  • Use of brake pads not designed for carbon wheels

    One Year Warranty

    Product Group:

    Components and accessories

    All KABON components, such as but not limited to the following: fork, seatpost, stem, handlebar, saddle, headset, and crankset.

    NOTE: All KABON items are warrantied under normal use.

    All cracked or damaged products or photos must be sent to KABON Factory to analyze. If the frame or rims are deemed to be damaged or cracked do due to excess abuse by the owner, then the warranty on those parts will be null and void. However, KABON may offer a discount for the replacement parts.

    If have any questions,please contact us at info@kabonbike.com